The Steel Series

Frequently asked questions

FAQ

What is the delivery time after ordering?

Inside Dhaka- 24-48 hours (70 Taka)

Outside Dhaka- 48-72 hours (130 taka)

Is Cash On Delivery (COD) available?

Yes, cash on delivery is available. Just select the COD option while checking out on the website.

Is it made of genuine leather?

The OWEN and the OWEN 2.0 are made of vegan leather. Covered with 5 years of warranty by Ventro.

Any quality issues i.e., leather flaking, breaking, etc., are covered under the warranty. Any intentional or unintentional damages i.e., cuts, bruises, scratches, etc., are not covered.

How to buy?

You can purchase your product of choice directly through our website—no need to go through the hassle of calling and texting anyone.